Privacy Policy

Introduction

At GhostX, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services through our Tebex store.

Information We Collect

We collect information that you provide directly to us when you:

• Create an account or make a purchase
• Contact our support team
• Participate in our Discord community
• Subscribe to our newsletter or promotional content

This information may include:

• Contact information: name, email address, Discord username
• Transaction information: purchase history, billing address
• Server information: FiveM server ID required for product delivery
• Technical information: IP address, browser type, operating system
• Communications: messages with our support team

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders for FiveM cars, scripts, and other digital assets
• Deliver digital products via Keymaster escrow
• Provide customer support and respond to inquiries
• Send important product updates and service notifications
• Improve our products and services
• Process payments through our payment processor (Tebex)
• Comply with legal obligations

Our Role and Tebex

Our store operates through Tebex, which acts as the merchant of record for transactions. When making purchases, you will also be subject to Tebex's Privacy Policy and Terms of Service. Tebex processes payments and helps deliver digital goods to your FiveM server.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following limited circumstances:

• With third-party service providers who help us operate our business (such as Tebex for payment processing and Keymaster for file delivery)
• If required by law or to protect our rights
• To facilitate delivery of purchased FiveM vehicles and scripts to your server
• In connection with a business transfer or acquisition

All third-party service providers are required to maintain the confidentiality and security of your information.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to object to or restrict certain processing

To exercise these rights, please contact us through our Discord or support email.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect certain functionality of our store.

Age Restrictions

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If you are under 16, please consult with a parent or guardian before using our services or providing any personal information.

Marketing Communications

You may receive marketing communications from us if you have requested information or purchased products from us and have not opted out. You can opt out of marketing messages at any time by following the unsubscribe links in our emails or by contacting us directly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.